Rugs Luxury ships products worldwide using air freight, sea cargo, and courier services. Shipping methods are selected based on order size, destination, and customer requirements.
By placing an order, you acknowledge and agree to the shipping terms outlined below.
Orders exceeding 500 sq. m. will be shipped by sea cargo.
Smaller orders may be shipped via air freight or courier service.
Delivery timelines are estimates and may vary due to customs clearance, logistical delays, or carrier issues.
Rugs Luxury is not responsible for delays caused by third-party carriers, customs authorities, or circumstances beyond our control.
Service: Home delivery, subject to service availability.
Shipment Time: Estimated 4–9 days.
Carrier: Determined by the courier partner selected at the time of shipment.
Insurance: Provided according to the courier company’s terms and conditions.
Weight/Volume: Calculated per courier specifications.
Charges: Billed according to the courier company’s rates and policies.
Service: Shipment from the nearest available seaport.
Shipment Time:
North America: approximately 35–45 days
Europe: approximately 50–60 days
Carrier: Products are transported overland to an Indian seaport and shipped onward to the destination port.
Insurance: Subject to the sea cargo company’s terms and conditions.
Weight/Volume Options:
FCL (Full Container Load):
Available in 20 ft, 40 ft, and 40 ft high-cube containers.
LCL (Less Than Container Load):
Requires a minimum of 2 cubic meters.
Shipping costs depend on the volume, weight, and destination.
Service: Shipment from the nearest available airport.
Shipment Time: Estimated 4–7 days.
Carrier/Airlines: Any available airline service may be used.
Insurance: Provided according to airline freight terms.
Charges: Based on airline freight rates at the time of shipping.
All insurance coverage is governed by the respective courier, airline, or cargo company’s terms. Rugs Luxury is not liable for:
lost or damaged goods during transit,
delays caused by carriers or customs authorities, or
additional fees such as customs duties, taxes, or import charges.
Customers are responsible for complying with local import regulations.
For questions regarding shipping arrangements, tracking, or special delivery requests, please contact our support team and we will be happy to assist.